We wanted to buy * tickets flying from Barcelona to Lisbon via Madrid (Iberia - departu...

GetHuman-shotatsi's customer service issue with Iberia Airlines from March 2019

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The issue in GetHuman-shotatsi's own words
We wanted to buy * tickets flying from Barcelona to Lisbon via Madrid (Iberia - departure **:** arrival **:** Duration: *h **m * Stopover BCN, MAD, LIS). Bought tickets on your site (https:**www.iberia.com*web*dispatchSearchFormIBADVS.do)*We followed all the instructions that your site listed. From my bank card (number: **************** owner of SHOTA TSIKVADZE), the money was withdrawn in the amount of ***.** GBP. Almost an hour had passed since I spent money on tickets, but so far I have not received them. I ask you to urgently give me * tickets, or return our money back immediately. Passenger information: Zurab Baindurashvili, Zaza Mikautadze, Teimurazi Vashakidze. E-mail: *****@***.com
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Iberia Airlines

Customer service issue
Reported by GetHuman-shotatsi
Mar 26th, 2019 - 24d ago
I have an issue with Iberia Airlines too
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-shotatsi started working on this issue
Mar 26th 9:58am
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Mar 26th 10:00am