Received letter in mail in regards to advanced child tax credit, that we are eligible a...

GetHuman6340067's Missing Refund issue with IRS from July 2021

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The issue in GetHuman6340067's own words
Received letter in mail in regards to advanced child tax credit, that we are eligible and would receive said credit. It is now July **th and on the website says eligibility is pending. Not sure why we haven’t received the payment and why our eligibility is pending all of the sudden. Been on hold with this number in regards to my question for * hour and ** min to no avail *(***) ***-****. Really hope my answers can be answered or the problem can be resolved through email correspondence thank you and have a nice day.

GetHuman6340067 did not yet indicate what IRS should do to make this right.

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IRS

Missing Refund issue
Reported by GetHuman6340067
Jul 15th, 2021 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 27202 others
0 customers following this

Timeline

GetHuman6340067 started working on this issue
Jul 15th 7:00pm