Hi I'm Ashley Collins. My refund check was sent via to my sister's bank card, but turns...

GetHuman-jujuswar's Track My Refund issue with IRS from May 2021

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Top Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-jujuswar's own words
Hi I'm Ashley Collins. My refund check was sent via to my sister's bank card, but turns out it got sent back, cause I had used her card. I don't have a bank card. Now I'm waiting for it in the mail... I had also moved a little over a month ago to a different county, but I had put in a change of address to be sent to my new address. I can't track my refund, state, or the stimulus checks that they sent to me, cause it got sent back, cause I didn't know you couldn't use someone else's bank card when I had permission for it to be sent to the card. I just want to know where it's at.

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Track My Refund issue
Reported by GetHuman-jujuswar
May 11th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 20252 others
0 customers following this


GetHuman-jujuswar started working on this issue
May 11th 1:43pm
GetHuman-jujuswar indicated the issue is not fixed yet.
May 11th 6:59pm
GetHuman-jujuswar indicated the issue is not fixed yet.
May 11th 7:02pm