IRS will not accept efile saying AGI is different from last years filing & pin number...

GetHuman5875016's customer service issue with IRS from March 2021

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman5875016's own words
IRS will not accept efile saying AGI is different from last years filing & pin number is incorrect. Used the same AGI & pin * as last year & turbo found nothing wrong with taxes . Have checked forms twice & efiled as second time with same results. Has someone already filed for a refund fraudulently or what. If you can, please call on home phone (***-***-****) as we get poor cell phone reception in our area. Thanks, Bill Nelson

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IRS

Customer service issue
Reported by GetHuman5875016
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 28383 others
0 customers following this

Timeline

GetHuman5875016 started working on this issue
Mar 22nd 7:15pm