I made a payment on my IRS bill for $*** on january *. The payment never showed up, it...

GetHuman-beaglesa's customer service issue with IRS from March 2021

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The issue in GetHuman-beaglesa's own words
I made a payment on my IRS bill for $*** on january *. The payment never showed up, it could be because I didn't set up payment agreement until a month or so later. My bill was originally was $****.**. Never was the $*** credited, and I had until May **, **** to pay off my installment agreement, so I am also wondering why I am accruing new charges if I still have over * months to pay off my installment agreement amount?? It looks as if they have added $**.** for a failure to pay penalty and $**.** for accrued interest. How is that possible if I have an installment agreement? I am getting ready today to pay $****.** and need some help with taking off these bogus extra charges as well as having my $*** credited that I paid on January *, **** on your website. My credit union shows the $*** payment and said the IRS needs to track this.

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IRS

Customer service issue
Reported by GetHuman-beaglesa
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 27939 others
0 customers following this