Hello my name is Shawn and Gail Marshall birthday January *, **** Social Security numbe...

GetHuman4537838's Ask For Tax Help issue with IRS from March 2020

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The issue in GetHuman4537838's own words
Hello my name is Shawn and Gail Marshall birthday January *, **** Social Security number ********* I have been using credit karma tax filing service e-file I have tried to submit my taxes through e-file numerous times and every single time it keeps rejecting it and saying that my birthday is incorrect when in fact it is not correct I have emailed customer support I’ve tried to call numerous times I’m down here and Rockport Tex is homebound not allowed to leave my house the virus is going around I’m sick myself and come to find out the stimulus check that’s going to be issued to help people I guess if you didn’t file in **** you don’t get one ? I really need help over here I can’t even get my taxes to go through because it keeps saying it’s wrong but it’s not and I was in prison in **** so I don’t know what to do please please please somebody help me

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IRS

Ask For Tax Help issue
Reported by GetHuman4537838
Mar 27th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 11823 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman4537838 started working on this issue
Mar 27th, 2020 5:19pm
GetHuman4537838 indicated the issue is not fixed yet.
Mar 27th, 2020 11:57pm