I want to reinstate a corporate tax ID **I have had the tax ID "frozen" and now i want...

To whom it may concern,*I was on hold forever and then again to another dept forever contacting the IRS .*When I did get through (probably ** min. wait for one department and a ** minute wait for another dept.) the individuals who handled me were extremely nice and professional.*I was trying to speak with the correct dept. for my corp * as I had made it dormant for awhile and wanted to re-instate.*All info was on file and all went well.*This support@gethuman was a little strange for me when it just pops up and says may we help you. I am a self starter so it surprised me when I did not ask for assistance and then a fee would be applied if assisted (I am correct in my reading of the assistance fee issue?) *If they have legal authorization to represent IRS matters they should have a extra LOGO or something that indicates they have been approved by the US IRS department to take people's private information.*Just my thought these days with all the scams that are out there on the internet.*Have a good day