The IRS Customer Service Issues

Archive 24

The following are issues that customers reported to GetHuman about The IRS customer service, archive #24. It includes a selection of 20 issue(s) reported August 22, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am seeking feedback on products I am developing. These include roll-up bags that can attach to a backpack, they are lightweight and can be used for personal advertising. Additionally, I am working on a power lamp that is rechargeable, has a backup power option, and USB plug-ins. I have named it "Shade Some Light." Another product I am working on is the "Image All Power" light. I am also developing the "Royal Lord Sleeper" and "Emperor Sleeper," both equipped with power to plug in devices and power mats, which can roll up for easy storage. Lastly, I am creating a "Power Bag" that I will call "Support with Power." Thank you for any input you can provide on these products.
Reported by GetHuman3467969 on Thursday, August 22, 2019 10:00 PM
Hello, I am inquiring about the email I received from your end regarding the tax year [redacted] and the payment required. I would like to share my circumstances with you. Last year, from the 11th of May until the 5th of September [redacted], I participated in the Work and Travel program in Montana, USA for three and a half months. I received a mail from you around May or July regarding the tax payment for that year. However, during my stay, I did not exceed spending $25 per week as I was working there under student status and only for a short period. Therefore, I believe I may not fall under the category of individuals required to pay taxes annually. Kindly review this matter. The details are as follows: ----------------------------------------------- Notice: CP503 Tax year: [redacted] Taxpayer's ID number: [redacted]-21-[redacted] Email: [redacted] Phone: +[redacted]3 I request you to get in touch with me once you have gone through this. Best regards, Khemjira W.
Reported by GetHuman-khemjira on Sunday, August 25, 2019 1:14 PM
I recently spoke with Ms. Willin Badge [redacted] in Collections regarding an error with my August payment. I accidentally used the wrong pin number from a bank account we no longer use, leading to the payment being returned by the bank. This resulted in my installment agreement for [redacted] and [redacted] being terminated. Ms. Willin kindly took a new financial statement from me and is submitting it for review to potentially maintain the $[redacted] monthly payment. I am seeking guidance on speaking with someone who can make decisions at a higher level. Despite facing challenges with the IRS lien on our home, I am hopeful we can resolve this situation as we have always been diligent taxpayers. Reflecting on our past tax issues from [redacted] and [redacted], stemming from inaccurate advice from our financial advisor, we are eager to find a solution and continue our monthly payments to the IRS. Any advice would be appreciated. Thank you, Carl H Long III
Reported by GetHuman-lcsllc on Monday, August 26, 2019 5:20 PM
Dear forum members, I would like to discuss various legal matters such as FISMA, the Espionage Act, and inventions related to the case of Fiechtner v. Young/Fiechtner. These messages are to shed light on the issues surrounding USC 1, using my words to convey key points dating back to [redacted]. I have faced challenges with work, suffering maiming injuries resulting in the need for protection under US Marshal laws. I am reaching out to share my concerns and request assistance from Maricopa Hospital. Feel free to contact me at [redacted] to discuss further. Thank you.
Reported by GetHuman3486057 on Monday, August 26, 2019 7:25 PM
Dear Sir/Madam, I recently called the IRS to request an EIN and had a positive experience with a knowledgeable representative. We went over the SS4 form, confirming all the information I provided. Unfortunately, the call got disconnected before we finished. When I called back, the wait time was long, and I couldn't stay on the line. I'm concerned about the status of my EIN application and would appreciate any assistance you can provide. My name is David MacBryde, and my UK zip code is L16 7PE. Any help in confirming my EIN status would be greatly appreciated. Thank you for your support. Sincerely, Mr. David MacBryde
Reported by GetHuman-macbryde on Tuesday, August 27, 2019 4:01 PM
Hello, I would like to discuss potential legal matters involving various laws like FISMA, espionage, tax evasion, and criminal investigations. I believe I have been wrongly targeted and have valuable information to share. This is a complex situation with high stakes and implications for me. I aim to prove my innocence and address any false allegations made against me. Thank you for your attention to this urgent matter.
Reported by GetHuman3497801 on Wednesday, August 28, 2019 7:11 PM
I have filed a FISMA invention for capital crimes related to US government secrets being misused. I am Charles Adam F., also known as the Lord Emperor, Royal King. There has been a violation of a protection order in the case of Fiechtner v. Young, requesting the internet issue in the case ""Fiechtner v. et al."" to be addressed. All parties involved are guilty as per the high court's protection order. I urge all involved to respect the legal proceedings. Thank you.
Reported by GetHuman3527548 on Tuesday, September 3, 2019 6:49 PM
My spouse and I e-filed with TurboTax on April 13, [redacted]. During filing, we supplied our checking account routing number to make a $[redacted].00 payment toward our $8,[redacted].31 tax balance. We requested to cover the remaining amount through monthly $[redacted].00 installments. The IRS advised us two months back to increase the monthly payment to $[redacted].00, which we promptly did by sending a check that was cashed. Despite this, we never received official confirmation of the payment plan. Today, we got notices claiming non-payment, accompanied by penalties and interest totaling $[redacted].35. We are anxious about further penalties unless the taxes are settled. Seeking guidance on rectifying this misunderstanding as we believed the IRS would automatically withdraw $[redacted].00 monthly from our checking account. What steps should we take next to resolve this matter?
Reported by GetHuman3528063 on Tuesday, September 3, 2019 8:05 PM
I was on hold for 22 minutes but finally spoke with a representative. However, I was transferred to the wrong department and then got disconnected when trying to reach the levy department. I've been attempting to resolve this issue for a week, but keep getting transferred and disconnected. I need to address this matter urgently. While I understand the need for the levy, I prefer not to have the full amount taken all at once as I still need to cover my living expenses and bills.
Reported by GetHuman-bfev on Monday, September 9, 2019 12:34 PM
I currently have a payment plan with the IRS for my [redacted] taxes, where I pay $[redacted] on the 13th of every month. I am requesting to postpone the payment due on 9/13 to 9/20. I intend to continue my regular payments on the 13th of each month and just need this one payment to be shifted due to a payroll error at work. I will have the funds on 9/20. Your assistance with this would be appreciated. Thank you.
Reported by GetHuman3557976 on Monday, September 9, 2019 1:12 PM
I am seeking advice on a property with both income tax and property tax liens before it goes to auction. If the current owner quick deeds it to me and I pay off the property taxes, would the income tax lien from the previous owner still be on it? The current owner is not known to me personally, they are looking to auction it off on Friday. I am hoping to acquire it before the auction.
Reported by GetHuman-bwhartma on Monday, September 9, 2019 2:36 PM
I acknowledge that I have outstanding taxes to pay, and I was previously on a payment schedule. However, due to financial struggles while raising two children as a stay-at-home mother, I fell behind on my payments. Now that I am employed, I am eager to establish a new payment arrangement. I am also interested in obtaining the total amount that I owe and exploring options for the years when I faced financial difficulties. I can provide documentation from my student loans as evidence of this period. My initial estimate of what I owed was approximately between 3,[redacted] and 4,[redacted].
Reported by GetHuman3558749 on Monday, September 9, 2019 3:20 PM
I need help with tax advice regarding my bankruptcy filing. The IRS will only allow me to receive $[redacted] to $[redacted] on my tax refund due to new rules. My lawyer suggested adjusting my W4 at work to single 99 initially, then changing to single 3 in January to reduce the tax withholdings. Despite not having 99 dependents or even 3, I'm concerned about potential auditing. Can anyone advise on the appropriateness of this strategy?
Reported by GetHuman3561133 on Monday, September 9, 2019 8:45 PM
My [redacted] tax return was modified by the IRS regarding a distribution from a tax-deferred annuity that transferred to another tax-deferred annuity, which I can validate. Additionally, there was an adjustment disallowing a tuition deduction for graduate courses I completed in the Spring Semester of [redacted], supported by the tuition statement from the College reflecting my payment. I am unsure why I am being penalized for expenses that should be deductible, such as education costs, or a direct transfer from one tax-deferred retirement account to another.
Reported by GetHuman3561271 on Monday, September 9, 2019 9:03 PM
In [redacted], I purchased a photovoltaic solar electric system for my home, but since I had no tax liability that year or in [redacted], I couldn't claim the credits. However, in [redacted], [redacted], and [redacted], I did have tax liability but failed to claim the solar tax credit. I'm now wondering about the possibility of amending my previous returns to include the solar credits for the years I paid taxes, and if I can utilize the remaining credits on my [redacted] return. Additionally, I'm unsure if I was supposed to initiate the claim for the credits in [redacted] despite not having taxable income then. What steps can I take to ensure I benefit from these credits now?
Reported by GetHuman-docstewa on Monday, September 9, 2019 11:48 PM
I recently applied for financial aid to return to school. However, they're requesting a 1040X form for [redacted], which I never filed. After submitting a [redacted] initially, I received an additional check due to a tax error. Even though I provided a [redacted] tax transcript upon request, it's not sufficient. The financial aid office mentioned that the IRS confirmed an amendment in my favor and now I need documentation from the IRS with the complete [redacted] information. Without resolving this issue soon, my classes could be dropped. I'm Candida Shell, you can reach me at [redacted]. Your prompt assistance via call or email would be greatly appreciated. Thank you.
Reported by GetHuman3562469 on Tuesday, September 10, 2019 1:20 AM
Hello, I would like to report an issue regarding Fiechtner v Young Fiechtner Charles Adam Sr. and various social security numbers. There have been actions taken in Montana, New Jersey, and Arizona related to homelessness and legal matters. I am also mentioning a tool I have created for eating, named "octagon with 2 points," and a cup called "instant cup" that involves heating at the bottom. Additionally, there is an address in Delair, NJ, where I suspect theft and illegal activities have taken place. Legal actions, including lawsuits, have been pursued, but there has been a lack of response. I am still awaiting tax returns and income-related matters for over 38 years. Thank you.
Reported by GetHuman3584848 on Friday, September 13, 2019 10:21 PM
I am in the process of paying my overdue taxes and seeking assistance to ensure everything is done correctly. As a senior citizen at 74, I have reached out through various means to address this matter, including written forms and repeated requests for help. Despite my efforts, I have not received clear guidance on what else is required from me. I have acknowledged to a tax agent that you have the necessary information, but I am still awaiting further instructions. I have followed up on our phone conversations and interactions with your team, yet I remain uncertain about the next steps. I would greatly appreciate any additional support or clarification you can provide. If there is a preferred contact number for me to reach you, kindly share it. Thank you for your attention to this important issue.
Reported by GetHuman3584629 on Friday, September 13, 2019 10:32 PM
I have an installment payment agreement for my [redacted] taxes due on the 16th of each month. On the 13th, I spoke with a helpful assistant to try and postpone this month's (September) payment since I didn't have enough funds in my account, but I was informed that a two-week notice is required to make changes. I had reserved a certain amount in my account for rent and was awaiting a check to cover the remaining rent. However, on the 14th (before the agreed payment date of the 16th), the IRS charged me, leaving me short on rent funds and unable to cash the check. This has caused me to incur an overdraft fee and created issues with my landlord. I couldn't contact the IRS over the weekend, and now on the 16th, I am left feeling frustrated and unsure how to proceed.
Reported by GetHuman-fzorlini on Sunday, September 15, 2019 3:01 PM
I have been attempting for months to access the IRS website to view my account for tax purposes. Unfortunately, the site repeatedly fails to recognize me, provide a method to log in, or allow me to create an account. It just loops without results and does not send the promised emails or texts for verification. I find it hard to believe I am not considered a taxpayer since I have paid a significant amount of taxes to the IRS. Moreover, the helpline numbers I tried do not lead to any human assistance and simply disconnect the call. This ongoing issue is frustrating and leaves me feeling blocked from fulfilling my tax obligations. The IRS should address this barrier to access promptly.
Reported by GetHuman3596850 on Monday, September 16, 2019 3:02 PM

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