I spoke with h&r block a couple of days ago and the csr said that it had already proces...

GetHuman2888177's Track My Refund issue with IRS from May 2019

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Before contacting them, items GetHuman2888177 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2888177's own words
I spoke with h&r block a couple of days ago and the csr said that it had already processed and i should reveive them in next few hours. After waking up today, expecting h&r block to have my refund and nothing they said it hadnt been processed even after the first csr said it was hours til i would receive it.. ive been calling all day and cant get this resoved. I just want to know why they gave me the run around on the **nd day and i was supposed to receive it before ** days the irs had aleady received my funds but i just need help with seeing why the h&r block specifically told me all i had to do was wait for my return and it would be with in hours. Thanks
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IRS

Track My Refund issue
Reported by GetHuman2888177
May 8th, 2019 - a mon ago
I have an issue with IRS too
Not resolved
Seen by 4 customers so far
Similar issue to 62550 others
0 customers following this
Timeline
GetHuman2888177 started working on this issue
May 8th 6:46pm