Why is my tax refund lower than the amount shown on my Form ****?

GetHuman-wbball's customer service issue with IRS from May 2019

Help with my IRS issue
The issue in GetHuman-wbball's own words
The problem: Why is my tax refund lower than the amount shown on my Form ****?
GetHuman-wbball did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman-wbball fixed the problem
I made a bookkeeping error that incorrectly overinflated my tax refund. The IRS caught it and made the adjustment on their end. All I needed was for them to tell me what exactly they had changed on my tax return, so I just kept calling until I reached someone. Once I had an explanation, I was able to run down the error and correct it in my records.
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IRS

Customer service issue
Reported by GetHuman-wbball
May 7th, 2019 - 2 mons ago
I have an issue with IRS too
Fixed
GetHuman-wbball shared how to fix
Seen by 4 customers so far
Similar issue to 62418 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-wbball started working on this issue
May 7th 10:46pm
GetHuman-wbball confirmed the issue is fixed. Hooray!
May 8th 6:06pm