Why is my tax refund lower than the amount shown on my Form ****?
GetHuman-wbball's customer service issue with IRS from May 2019
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The issue in GetHuman-wbball's own words
The problem: Why is my tax refund lower than the amount shown on my Form ****?
GetHuman-wbball did not yet indicate what IRS should do to make this right.
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How GetHuman-wbball fixed the problem
I made a bookkeeping error that incorrectly overinflated my tax refund. The IRS caught it and made the adjustment on their end. All I needed was for them to tell me what exactly they had changed on my tax return, so I just kept calling until I reached someone. Once I had an explanation, I was able to run down the error and correct it in my records.
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