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Before contacting them, items GetHuman-zhardee may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-zhardee's own words
Dear Sir* Madam. I asked my Mother's accountant to file my NC state taxes only. I would file my federal taxes myself. I mailed my federal taxes on *******. Yesterday, to my surprise, I received a federal refund check for $***. This was received too soon and was not the amount of my expected refund. I immediately called the accountant. She advised me that she mistakenly filed my federal in error. She did not have my permission, signature or the supporting documents to file. these taxes. Please tell me what I need to do to fix this problem. The taxes forms filed by ME are the ones that should be used. I will not cash the check I have received and can return it if necessary. I am so disgusted with the account. She is willing to write a letter confirming the filing error. My name is Zina L. Hardee (***-**-****). The accounting firm is Angela C. Coleman (Coleman Tax Service) *** Main Street Suite **. Kittrel, NC ***-***-****. Please let me know what I need to do to ensure the right forms are used for filing. Thank you. Sincerely.
GetHuman-zhardee did not yet indicate what IRS should do to make this right.
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