My tax refund was denied due to my son already being claimed on his father’s tax refund...

GetHuman2603092's customer service issue with IRS from March 2019

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2603092's own words
My tax refund was denied due to my son already being claimed on his father’s tax refund. He has done so fraudulently as my son has been in my sole legal custody as of ****. I have documentation to such fact. My son’s father may also have claimed my son under his birth name Joseph Antonio Brisco. While Joseph continues to have the same social security number, his name was changed to Joseph Thomas Wagner when he was three years old. He is currently enrolled in school with the name Joseph Wagner. His name was legally changed by me, his mother, to which I also have documentation. Joseph resides only with his mother and younger sister and therefore only I, his mother, have any legal right to claim him as a dependent.
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Customer service issue
Reported by GetHuman2603092
Mar 27th, 2019 - a mon ago
I have an issue with IRS too
Not resolved
Seen by 3 customers so far
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GetHuman2603092 started working on this issue
Mar 27th 12:17pm