Hi,**I was suppose to receive my federal tax return and haven't. The automated system...

GetHuman2600460's customer service issue with IRS from March 2019

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The issue in GetHuman2600460's own words
Hi,**I was suppose to receive my federal tax return and haven't. The automated system said it is still being process. I worked with Turbo Tax and they sent me an email stating their records indicate that the IRS has either reduced or has not issued your **** federal tax refund. I am trying to figure out why. I received a letter in the mail regarding this, but it was raining that day and unfortunately it has made the letter unreadable. So since I don't know what the letter says I am trying to figure what is needed from me on my end if anything. Also, if the amount has been reduced why that is and what is the new balance and when will that total be received. Thanks!
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Customer service issue
Reported by GetHuman2600460
Mar 26th, 2019 - 24d ago
I have an issue with IRS too
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GetHuman2600460 started working on this issue
Mar 26th 10:33pm