I would like to check on my refund status. I was sent a letter from the IRS requesting...

GetHuman-marleyxo's customer service issue with IRS from March 2019

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The issue in GetHuman-marleyxo's own words
I would like to check on my refund status. I was sent a letter from the IRS requesting additional documentation to be sent in after I had already filed weeks before I received that letter and I have since not received a response, confirmation or any notification regarding if my documentation was received. It has been * weeks since then and the status online has not changed from pending. I would like to know a time frame in which this process will take. I originally filed ******** and resubmitted my documentation early February. Please Advise. Name: Marlena Rocha DOB : ******** last four of social: ****. Filed: Head of Household Refund Amount: ****
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IRS

Customer service issue
Reported by GetHuman-marleyxo
Mar 13th, 2019 - 5 mons ago
I have an issue with IRS too
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Seen by 7 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-marleyxo started working on this issue
Mar 13th 2:53am