I called the my bank because the IRS*Go app stated that my refund would be on my card o...

GetHuman2461428's customer service issue with IRS from March 2019

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The issue in GetHuman2461428's own words
I called the my bank because the IRS*Go app stated that my refund would be on my card on March *th. If it was not on the card by marsh **th then I was supposed to call my bank. The bank says they have not received my refund and now I am being told to contact the irs because it was not sent to them. I have made sure that my routing and account number is correct on my refund so now I would like to get in contact with someone who can tell me what to do next.
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Customer service issue
Reported by GetHuman2461428
Mar 12th, 2019 - 5 mons ago
I have an issue with IRS too
Not resolved
Seen by 5 customers so far
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GetHuman2461428 started working on this issue
Mar 12th 3:03pm