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Before contacting them, items GetHuman2461428 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
Try emailing firstname.lastname@example.org from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman2461428's own words
I called the my bank because the IRS*Go app stated that my refund would be on my card on March *th. If it was not on the card by marsh **th then I was supposed to call my bank. The bank says they have not received my refund and now I am being told to contact the irs because it was not sent to them. I have made sure that my routing and account number is correct on my refund so now I would like to get in contact with someone who can tell me what to do next.
GetHuman2461428 did not yet indicate what IRS should do to make this right.
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