I had an installment agreement for form **** on previous tax year ****. The total amoun...

GetHuman2326932's customer service issue with IRS from February 2019

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The issue in GetHuman2326932's own words
I had an installment agreement for form **** on previous tax year ****. The total amount I owed was $*,***.**. I paid $***.** to the **** precious tax year **** form online, but by mistake the remaining $***.** were paid to installment agreement form for ****, rather than **** previous tax year ****. I never received a refund and now I owe interest on my installment agreement because the IRS is claiming "deficient funds." How can I fix this? Can I get my money back? Why didnt the IRS give me a refund when the money was sent to the wrong form?
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Customer service issue
Reported by GetHuman2326932
Feb 28th, 2019 - 3 mons ago
I have an issue with IRS too
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Seen by 1 customer so far
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GetHuman2326932 started working on this issue
Feb 28th 4:32pm