Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2321786 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2321786's own words
My mom set the security question to my net spend card and they are wanting me to send my private information to them to verify who I am and refuse to let me have access to my federal money or my state money. I am needing to find out if you guys can pull the money off the card and send me a check for both. I have just recently moved. Net spend is giving me the run around about my money due to it is saying none of my money is on the card and i have to send them my private information.
GetHuman2321786 did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman2321786 fixed the problem
We are waiting for GetHuman2321786 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.