My mom set the security question to my net spend card and they are wanting me to send m...

GetHuman2321786's customer service issue with IRS from February 2019

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The issue in GetHuman2321786's own words
My mom set the security question to my net spend card and they are wanting me to send my private information to them to verify who I am and refuse to let me have access to my federal money or my state money. I am needing to find out if you guys can pull the money off the card and send me a check for both. I have just recently moved. Net spend is giving me the run around about my money due to it is saying none of my money is on the card and i have to send them my private information.
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Customer service issue
Reported by GetHuman2321786
Feb 27th, 2019 - 3 mons ago
I have an issue with IRS too
Not resolved
Seen by 1 customer so far
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GetHuman2321786 started working on this issue
Feb 27th 11:16pm