Good Morning! We recently filed our taxes and just received a rejection notice. It stat...

GetHuman2316792's customer service issue with IRS from February 2019

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2316792's own words
Good Morning! We recently filed our taxes and just received a rejection notice. It states that our AGI from **** is incorrect. I've looked back at our **** tax return and the amount is accurate. The only thing that I'm questioning might cause this is that we previously had a tax ID number for my husband and we now have a social security * (which he previously updated with the IRS). Could this change be causing a discrepancy in the numbers? Thanks!
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IRS

Customer service issue
Reported by GetHuman2316792
Feb 27th, 2019 - 3 mons ago
I have an issue with IRS too
Not resolved
Seen by 1 customer so far
Similar issue to 38450 others
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Timeline
GetHuman2316792 started working on this issue
Feb 27th 3:15pm