I had my taxes prepared with Jackson Hewitt tax services here in my town of Prescott Va...

GetHuman2315667's customer service issue with IRS from February 2019

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The issue in GetHuman2315667's own words
I had my taxes prepared with Jackson Hewitt tax services here in my town of Prescott Valley Arizona. My refund that they determined should have been at about $****. I looked at my bank account this morning and noticed a direct deposit of $***. I believe this direct deposit came from the IRS. This number of $*** it is far away from the $**** I was quoted from Jackson Hewitt and I would like to know why my tax return was over $**** different?
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IRS

Customer service issue
Reported by GetHuman2315667
Feb 27th, 2019 - 8 mons ago
I have an issue with IRS too
Not resolved
Seen by 5 customers so far
Similar issue to 38113 others
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Timeline
GetHuman2315667 started working on this issue
Feb 27th 1:13pm