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Before contacting them, items GetHuman2270845 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you are looking to apply for a payment arrangement be sure to pay attention to the payment extension dates and deadlines. If you are willing to wait on hold then you should call into the IRS and they will work with you one on one to set up a payment arrangement that fits your needs. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2270845's own words
The problem: We filed in January and still have not received our refund, can you tell us when we will receive it?
GetHuman2270845 did not yet indicate what IRS should do to make this right.
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How GetHuman2270845 fixed the problem
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We've taken the time to write instructions for how to solve some of the most common IRS customer problems.