I need a transcript for ****, for my son's FAFSA. I did not work the prior years so I d...

GetHuman2233748's customer service issue with IRS from February 2019

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Top Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2233748's own words
I need a transcript for ****, for my son's FAFSA. I did not work the prior years so I didn't file. I've tried to request a transcript on line but can't complete the registration due to i don't know the account number of my student loans. I called one in but still haven't received anything yet. My address has changed from *** Crutchmer pl A * Okmulgee Ok ***** to *** W Eufaula Okmulgee Oklahoma *****. My SSN is *** ** ****.
GetHuman2233748 did not yet indicate what IRS should do to make this right.
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IRS

Customer service issue
Reported by GetHuman2233748
Feb 18th, 2019 - 8 mons ago
I have an issue with IRS too
Not resolved
Seen by 2 customers so far
Similar issue to 28579 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman2233748 started working on this issue
Feb 18th 5:00pm