I was going to have my **** taxes done with her block back in apr **** but after all wa...

GetHuman2227852's customer service issue with IRS from February 2019

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The issue in GetHuman2227852's own words
I was going to have my **** taxes done with her block back in apr **** but after all was done at the end they said they were going to charge me out of my taxes and I thought I had a promo that made my taxes no cost. they said I missed promo by * day and denied how the new agent said so she just wrote it up so I owed and didnt tell me . when. I got home and recalled the visit and paper work uncalled back to have things reexplained. I decided against the $*** charge when it is*was free online at the time. so they cxld my taxes but online it says that efiled taxes can't be reversed. can u see if my taxes have been paid... or how I get that money now.
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Customer service issue
Reported by GetHuman2227852
Feb 17th, 2019 - 8 mons ago
I have an issue with IRS too
Not resolved
Seen by 2 customers so far
Similar issue to 28365 others
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GetHuman2227852 started working on this issue
Feb 17th 5:36pm