I received a letter in the mail on February **th stating that I owe taxes from **** tha...

GetHuman2225473's customer service issue with IRS from February 2019

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Help with my IRS issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
For any tax issues you may have then you will need to call in. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2225473's own words
I received a letter in the mail on February **th stating that I owe taxes from **** that amount to ***.**. At the time my name was Sarah Mooneyhan and I was living in Cohoes Ny and filed single zero. I was put on a payment plan that year and it was paid off in full. I dealt with the irs last year making sure all my taxes were paid in full from ****-**** and I was told everything was up to date and nothing further was owed. My notice is CP**, and my caller ID number is ******.
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IRS

Customer service issue
Reported by GetHuman2225473
Feb 17th, 2019 - 8 mons ago
I have an issue with IRS too
Not resolved
Seen by 7 customers so far
Similar issue to 28342 others
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Timeline
GetHuman2225473 started working on this issue
Feb 17th 3:22am