I am trying to file my taxes online and it is requiring my AGI from ****. I no longer h...

GetHuman2223038's customer service issue with IRS from February 2019

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The issue in GetHuman2223038's own words
I am trying to file my taxes online and it is requiring my AGI from ****. I no longer have that information due to my computer harddrive crashing. How can I get this needed information to file since I can no longer use my pin number?**I need my AGI for ****, I think I filed single, and my federal return was $**** and state return was $****. I had these refunds direct deposited to my Rio Grande Account. My efile pin was *****. My cell phone contact number is ***-***-****. The last * digits of my SS* are ****. Please send this required information to my email of *******@***.com**Thank you!**My name is Dale D. Hampton
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Customer service issue
Reported by GetHuman2223038
Feb 16th, 2019 - 8 mons ago
I have an issue with IRS too
Not resolved
Seen by 2 customers so far
Similar issue to 28290 others
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GetHuman2223038 started working on this issue
Feb 16th 6:36pm