I'm writing concerning my **** taxes, I repay a debt of **,*** dollars and requested to...

GetHuman-madjet's customer service issue with IRS from February 2019

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Top Tip from another customer
If you are looking to apply for a payment arrangement be sure to pay attention to the payment extension dates and deadlines. If you are willing to wait on hold then you should call into the IRS and they will work with you one on one to set up a payment arrangement that fits your needs. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-madjet's own words
I'm writing concerning my **** taxes, I repay a debt of **,*** dollars and requested to setup a payment plan. I've sent already two payment of $***.**, this is what I can afford to pay monthly without cause me a hardship. But I have yet to receive any assistance in setting this up. We are trying to made arrangements but can seem to get to anyone nor find what documents we need to process this transaction.* *********
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IRS

Customer service issue
Reported by GetHuman-madjet
Feb 16th, 2019 - 8 mons ago
I have an issue with IRS too
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Timeline
GetHuman-madjet started working on this issue
Feb 16th 1:52am