I owe the IRS money just trying to figure out what kind of payment plan I can get on be...

GetHuman-revamp's customer service issue with IRS from February 2019

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The issue in GetHuman-revamp's own words
I owe the IRS money just trying to figure out what kind of payment plan I can get on because they keep telling me to go online but for some reason online I can’t verify my information because I don’t have a credit card or mortgage number or loan number
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IRS

Customer service issue
Reported by GetHuman-revamp
Feb 14th, 2019 - 7 mons ago
I have an issue with IRS too
Not resolved
Seen by 4 customers so far
Similar issue to 27529 others
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Timeline
GetHuman-revamp started working on this issue
Feb 14th 9:23pm