I e-filed my taxes and they were rejected due to the wrong birthday due to clerical err...

GetHuman-lvntheti's customer service issue with IRS from February 2019

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If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-lvntheti's own words
I e-filed my taxes and they were rejected due to the wrong birthday due to clerical error at social security department I have been down to SSA office the correct information has been entered I tried to file again and was rejected for the *nd time for the same issue the SSA has the entered the correct information as I has the print out confirm its correct here in my possession I would appreciate it much if somehow I can get this updated asap thank you so much
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Customer service issue
Reported by GetHuman-lvntheti
Feb 8th, 2019 - 4 mons ago
I have an issue with IRS too
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Seen by 18 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman-lvntheti started working on this issue
Feb 8th 12:21am