I was doing my taxes and it says I owe $*****.** I'm devastated already I'm buried in...

GetHuman2153084's customer service issue with IRS from February 2019

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For any tax issues you may have then you will need to call in. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman2153084's own words
I was doing my taxes and it says I owe $*****.** I'm devastated already I'm buried in debt due to wife's cancer. Plus cancer has just returned . Radiation treatment just finished started chemo for her today it's bone cancer stage * . Now because I was under health care . Gov and got more raises at work I just thought I'd pay difference at end of year from my tax refund. Still have money from tax refund to pay bills instead if I file it like I have on the tax online form I owe $**,***.** I don't know what to do
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IRS

Customer service issue
Reported by GetHuman2153084
Feb 7th, 2019 - 3 mons ago
I have an issue with IRS too
Fixed
Seen by 11 customers so far
Similar issue to 24653 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman2153084 started working on this issue
Feb 7th 8:39am
GetHuman2153084 indicated the issue is not fixed yet.
Feb 7th 9:02am