I am trying to get my tax transcript for **** and ****. My name is Thomas Hamlin Jr. *I...

GetHuman-tjhamlin's customer service issue with IRS from December 2018

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Before contacting them, items GetHuman-tjhamlin may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-tjhamlin's own words
I am trying to get my tax transcript for **** and ****. My name is Thomas Hamlin Jr. *I have been trying to get this for months. When I have a code mailed to me then I finally get it it says the code is invalid or expired. *My wife needs my transcripts for school as soon as possible. She was supposed to have this months ago but we keep getting errors because I wasn’t on the phone bill to complete registration to get online access. *She has added my name to the phone bill but can not resubmit the information to be able to get it online. **Please help us.
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Customer service issue
Reported by GetHuman-tjhamlin
Dec 8th, 2018 - 5 mons ago
I have an issue with IRS too
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Seen by 2 customers so far
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GetHuman-tjhamlin started working on this issue
Dec 8th, 2018 11:45am