How do I get a refund from a company posing as an appliance repair service who I hired...

GetHuman1644264's customer service issue with IRS from November 2018

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The issue in GetHuman1644264's own words
Get a price to find out how much it would cost. ... How do I get a refund from a company posing as an appliance repair service who I hired but decided not to use and who owes me money. I am a senior on a fixed income and money is very tight. Hows Appliance Repair, ***-***-**** owes me a refund and has promised since **** to send me a check but has not and will not answer his phone. I am Barbara Delin ***-***-****. I will provide more information upon request. Please help because I have a feeling I'm not the first senior to be screwed by this crook.
After deciding to go ahead with the $***.** cost of putting in a new motor I had second thoughts as I had put in a new motor the year before and before the end of business day on **** I called and spoke to "Howie" the owner to tell him that I would not be going ahead with this job as it was just too expensive at this time. I wasn't looking for any kind of discount or price adjustment I just wanted not to have to deal with it right now. I told him to deduct the $**.** cost of the service man coming to my apartment and he assured me he would have a check in the mail the next morning for $**.**. To date he has not answered any phone calls so I texted him my contact information which he did acknowledge that he received and again promised to have a check in the mail the next morning and to date I have not received my refund. $**.** goes a long way to medicine, groceries, etc. This man is doing business and holding back monies that don't belong to him.
By doing the right thing and sending me a check (a legitimate check that won't bounce as I don't trust this man).
This was a first time service and all I want is my money back. I have a receipt with the signature of the service man and the check number and information in my possession.
I have written to the Better Business Bureau and to the NY and an extensive letter to Ms. Letitia James, Public Advocate for the City of New York. This business was listed on the Internet at **** Broadway, NY ***** (***-***-****). Hows Appliance Repair (Howie, the owner).
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IRS

Diagnosis for a Kitchen Aid dishwasher
Customer service issue
Reported by GetHuman1644264
Nov 28th, 2018 - 9 mons ago
I have an issue with IRS too
Not resolved
Seen by 3 customers so far
Similar issue to 16661 others
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Timeline
GetHuman1644264 started working on this issue
Nov 28th, 2018 12:06pm