terrible service

GetHuman1637401's customer service issue with IRS from November 2018

16526 similar
0 following
Help with my IRS issue
Next: our robot will wait on hold for GetHuman1637401 to get a IRS rep on the line!
Always use the GetHuman Phone tocall IRS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1637401's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1637401 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman1637401's own words
I need transcripts on line or by fax for **** and ****. I spoke with someone yesterday. they went through all the security questions and was going to fax... but I didn't have a fax number to give them at that time. I have it now. Can I get you to fax me these documents.**Ok... ridiculous Your web site does not work... it worked yesterday. No one answers the phone, on hold for * hours. This is not even the busy time. I need help with my issue. please respond.
GetHuman1637401 did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman1637401 fixed the problem
We are waiting for GetHuman1637401 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get IRS's attention and get better help faster. Tap below to get started.
Having IRS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637401 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1637401
Nov 27th, 2018 - 9 mons ago
I have an issue with IRS too
Not resolved
Seen by 4 customers so far
Similar issue to 16526 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1637401 started working on this issue
Nov 27th, 2018 3:29pm