I had an extension to file my **** federal tax return by Oct **, ****. I met the deadl...

GetHuman-patriotv's customer service issue with IRS from November 2018

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The issue in GetHuman-patriotv's own words
I had an extension to file my **** federal tax return by Oct **, ****. I met the deadline filing it electronically through my accountant on *********. However, the IRS said they did receive it but would not process it. They requested in a letter sent Oct *, **** that I resend then a copy of pages * and * of my return, amounts and dates of estimated tax payments I paid for ****, any supporting documents verifying income and withholding and a copy of the letter requesting I resend them this information. They then said I only had ** days to do this or they would not process my return. I just now opened their letter ******** as I have been in transition here in Cleveland and I guess they did not process it for some reason. I do not understand why I am being punished because of their negligence by not processing my return once they received it. If they lost these documents or have corrupted my information why are they punishing me in this way? I filed in a timely fashion and hope that they will process my **** return. It does not help that they will not answer their phone and help American citizens. I am also a combat veteran who served until **** in the Air Force and I did not sacrifice for this country to be treated like this by our own IRS department. I expect them to help me in person and not punish me and treat me like a number when I did nothing wrong and rather heroically served this nation on the field of battle. If need be I will pursue this with my Senator and Congressman who still have respect for the sacrifice of our Nation's veterans and citizenry. You can call me at ***-***-****. I should have a return as listed in my taxes I filed. I requested that return be applied toward my **** taxes. I am filing as a single man is all. Thank you, Matthew J Glaros.
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Customer service issue
Reported by GetHuman-patriotv
Nov 26th, 2018 - 10 mons ago
I have an issue with IRS too
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GetHuman-patriotv started working on this issue
Nov 26th, 2018 6:50pm