IRS took extra payment on my account after it was paid in full
GetHuman-jwcoon's customer service issue with IRS from November 2018
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Top Tip from another customer
If you are looking to apply for a payment arrangement be sure to pay attention to the payment extension dates and deadlines. If you are willing to wait on hold then you should call into the IRS and they will work with you one on one to set up a payment arrangement that fits your needs. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-jwcoon's own words
The problem: IRS took extra payment on my account after it was paid in full
GetHuman-jwcoon did not yet indicate what IRS should do to make this right.
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