My returns have been rejected and I was using turbo tax to file online. I submitted a...

GetHuman1399663's customer service issue with IRS from October 2018

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The issue in GetHuman1399663's own words
My returns have been rejected and I was using turbo tax to file online. I submitted a second amended return and that was rejected also. I believe I figured out why my returns were being rejected finally. It was because I did not actually submit tax returns in ****. I started to do them on paper but then realized that I made virtually no money and I was not going to get anything back that would be worth it. But even though i did not submit them I did fill them out so when turbo tax asked for my AGI for **** I gave them an amount that was not *. I want to verify that my AGI is * from ****. **Also I have used turbo tax to print out my tax forms that I now plan to mail in but in these forms there is a page labeled "Electronic Postmark- Certification of Electronic Filing". This document indicates that I originally submitted my tax returns on October **th, but this was my second attempt. I want to know if I need to submit this document with my returns and if I do can I just cross out the incorrect date and write in the correct one? Or does the IRS have my original submission and date of submission and I don't need to worry about sending this document at all?**Finally I would like to know how being rejected twice and submitting near the end of October will affect my refund if it is accepted?

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Customer service issue
Reported by GetHuman1399663
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 14555 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number


GetHuman1399663 started working on this issue
Oct 23rd, 2018 8:57pm