The IRS Customer Service Issues

I recently received a notice stating that I owe $5,[redacted] in back taxes from my [redacted] return. Additionally, there was $1,[redacted] added for interest and penalties. Unfortunately, on April 25, [redacted], I experienced a seizure while in bed, leading to a fall. I was found stuck on the floor after 8 hours by a neighbor who called an ambulance. This incident resulted in crushed shoulders, which required immediate medical attention. Further examinations at MUSC revealed a brain tumor, leading to multiple hospital visits, with another scheduled to replace the cap in my head. Given my current situation as a retired individual on a fixed income at 70, I can manage paying the $5,[redacted] in installments but am unable to cover the $1,[redacted] due to my financial constraints.

My $[redacted].00 refund from [redacted] and $[redacted].00 refund from [redacted], with AGIs of $5,[redacted] and $7,[redacted] respectively, were both seized allegedly for student loan repayment. I never faced penalties for Obamacare. I am troubled by the lack of transparency on how the money was allocated and concerned about losing my [redacted] refund. Despite my efforts to resolve the loans, I worry about facing the same issue again. Given my age, past homelessness, and low income, my earnings around $15,[redacted] should reflect the challenging financial circumstances. I seek clarity on whether my [redacted] refund will also be taken.

Hello, I previously worked at IHOP and have been trying to get my W-2 since tax season. Despite many calls to request it, I have not received any information yet. They mentioned it's not their problem and later said they needed to investigate. I have an extension until October, and time is running out. I fear I'll face consequences for not filing my taxes due to not having the W-2. I contacted the IRS, but the information they sent me was not available. I'm feeling helpless as I followed advice from H&R Block with no results. I urgently need assistance before facing repercussions for a situation that's not my fault.

I am having trouble obtaining my W-2 form from IHOP, and the process has been challenging. I have completed all the necessary steps, but I need the form to file my taxes before the deadline approaches. Even after seeking advice from H&R Block and following their instructions, I still have not received the form. I am at risk of facing consequences for not filing on time, and reaching out to the IRS resulted in a blank document being sent to me. I kindly request assistance in contacting IHOP in Danville, VA, specifically the manager Latoya, to expedite the process of obtaining my W-2 form. I appreciate any help or guidance in resolving this issue promptly.

Subject: Delay in Receiving Federal Tax Refund Hello, I completed my tax return with my tax preparer a few months ago, but I have not received my federal refund yet. Each time I call, I receive various explanations for the delay. Initially, there was mention of missing paperwork from my workplace, then an identity verification issue, and finally, I was advised to contact my tax preparer. I have confirmed with my workplace that all necessary forms were submitted. I am frustrated with the conflicting information provided by IRS staff and would like my refund promptly. I worked hard for this money, especially during a difficult time as I am managing things alone after my parents passed away. I filed my taxes at Liberty Tax Service with tax preparer Chanel Williams. Thank you. Best regards, J. Fauben

Subject: Assistance Needed with Federal Tax Refund Email: [redacted] Hello, I completed my tax return with my tax preparer a few months ago, but I am still waiting for my federal refund. I have contacted the IRS multiple times and received conflicting information about the status of my refund. Initially, I was informed that some paperwork was missing from my employer, then there were concerns about my identity. When I reached out to the problem resolution office, they confirmed that there were no issues on their end and suggested I contact my tax preparer. I have also spoken to my employer, who assured me that all necessary documents were submitted. Despite these efforts, I have yet to receive my refund, which is causing financial strain as I have been managing everything on my own since the passing of my parents. I filed my taxes at Liberty Tax Service with tax preparer Chanel Williams. When I recently inquired about the status of my federal refund, I was told it was not available. I am frustrated by the lack of clarity and delays in processing my refund. I am eager to receive the money I have worked hard for and desperately need. Any assistance in resolving this matter would be greatly appreciated. Thank you, Joel Fauben

Subject: Issue with Federal Tax Refund Hello, I completed my tax refund process with my tax preparer several months ago, but I have yet to receive my federal refund. Despite my attempts to inquire about the delay, I have received conflicting information. Initially, I was told that paperwork from my workplace was missing, then there were identity verification issues mentioned. After contacting the problem resolution office, they indicated no problems on their end and advised me to contact my tax preparer. I reached out to my workplace, and they confirmed all required forms were submitted, and no employees reported tax issues. Despite these efforts, I am still awaiting my hard-earned money. I understand the frustration of dealing with the IRS representatives, but please allow me to rectify this situation promptly. My details are as follows: I filed my taxes at Liberty Tax Service on Warren Street under tax preparer Chanel Williams. I visited the office recently, but unfortunately, there seems to be a misunderstanding about the status of my federal check. Thank you, Joel F.

Subject: Delay in Receiving Tax Refund Email: [redacted] Hello, I completed my tax refund process with my tax preparer a few months ago, but I have yet to receive my federal refund. Despite contacting the IRS, I have received inconsistent responses about the delay. Initially, I was told there were missing work-related documents, then an identity issue, and later, that everything was in order. I have verified with my employer that all necessary paperwork was submitted promptly. This prolonged delay has caused significant distress as I am in need of the funds I earned. I am frustrated with the misinformation provided by the IRS staff. I have also reached out to my tax preparer, Chanel Williams at Liberty Tax Service, who has been unhelpful in providing clarity on the status of my federal refund. As I continue to face financial difficulties after the loss of both my parents, I urge for swift resolution and the release of my rightfully earned funds. Thank you, Joel Fauben [redacted]

Subject: Concern About Tax Refund EMAIL: [redacted] Hello, I completed my tax return a few months ago, but I have yet to receive my federal refund. Despite multiple calls, I keep receiving conflicting reasons for the delay. Initially, I was told paperwork from work was missing, then there was an identity issue flagged for investigation. However, the problem resolution office confirmed no problems with my refund. Work also assured me that all necessary forms were sent, and no employees reported tax issues. It has been several months, and I am frustrated by the lack of progress and the explanations provided by IRS staff. I have reached out to my managers, who confirmed all paperwork was submitted on time. I filed my tax return at Liberty Tax Service on [redacted] Warren Street, Dorchester [redacted], with tax preparer Chanel Williams. Recently, I was unable to obtain an update on my federal refund from the tax preparer. My name is Joel Fauben, and my social security number is [redacted]. Thank you.

Subject: Delay in Receiving Federal Tax Refund Email: [redacted] Hello, I completed my tax return a few months ago with my tax preparer, Chanel Williams at Liberty Tax Service on [redacted] Warren Street, Dorchester, MA [redacted]. Since then, I have not received my federal tax refund. Despite contacting the IRS and my workplace, I have been given conflicting reasons for the delay. The IRS initially mentioned a missing document from work and then cited an identity issue. However, upon reaching out to the Problem Resolution Office, I was informed that there were no issues with my refund and was advised to contact my tax preparer. Despite confirming with my workplace that all necessary paperwork had been submitted, I continue to face delays in receiving my hard-earned money. This situation has caused significant distress, especially considering the recent passing of my parents. I am eager to resolve this matter promptly and receive the funds owed to me. Thank you, Joel Fauben Social Security Number: [redacted]-14-[redacted]

Subject: Urgent Concern about Delayed Tax Refund Hello, I completed my tax refund process with my tax preparer a few months ago but have not received my federal refund yet. Despite several calls to the IRS, I keep getting conflicting responses about the delay. Initially, I was informed that some paperwork from work was missing, then there were identity verification issues mentioned. After contacting the problem resolution office, they indicated no problem with my refund and suggested reaching out to my tax preparer. I have verified with my workplace that all necessary forms were submitted by their payroll company without any reported issues. Months have passed, and I am yet to receive the money I earned. I find it frustrating to encounter differing explanations from the IRS staff. I have confirmed with my managers that all employee paperwork was submitted timely. This situation is causing undue stress at a challenging time as I have lost both my parents and rely solely on my income. I filed my taxes at Liberty Tax Service on [redacted] Warren Street with Tax Preparer Chanel Williams. Despite my recent visit to their office, I was told my federal check was not available. My name is Joel Fauben, and my social security number is [redacted]. Thank you.

Subject: Urgent Help Needed with IRS Tax Refund Email: [redacted] Hello, I have been facing delays in receiving my federal tax refund despite completing the process months ago with my tax preparer. I have contacted the IRS multiple times, but the responses I received were inconsistent and unhelpful. Initially, I was told there were issues with paperwork from my employer, then identity verification problems were mentioned. However, upon reaching out to the problem resolution office, I was informed that there were no issues with my refund and was advised to contact my tax preparer, Chanel Williams at Liberty Tax Service on [redacted] Warren Street in Dorchester. I have confirmed with my employer that all necessary documents were submitted, and no issues were reported by any employees. It is disheartening to be misled by IRS representatives about the status of my refund. This money is crucial to me, especially since I am managing everything alone after the passing of both my parents. I urge for a prompt resolution to this matter as I am in dire need of the funds. Thank you, Joel Fauben

I am inquiring about a tax garnishment affecting my social security deposit. I have not received a statement detailing the tax levy. My details are as follows: Ray R. Painter, Jr. [redacted]-66-[redacted] (Deceased) Geraldine Painter [redacted]-66-[redacted] P. O. Box [redacted] Sorrento, LA [redacted] I am seeking assistance in resolving this matter following the passing of my husband on 8-23-18. I will need to collaborate with an individual to handle the processing of my tax returns. I have potential refunds that could be used to address this debt. You can reach me via email at [redacted] or by phone at [redacted]. Thank you, Geraldine Painter

Subject: Concern about Tax Refund Email: [redacted] Hello, I completed my tax return a few months ago but have not yet received my federal refund. I have been in touch with the IRS and they have provided varied reasons for the delay. Despite being informed that there were issues with paperwork from my employer and identity verification, the Problem Resolution Office confirmed no problems with my refund. I have even checked with my employer, who assured me that all necessary documents were submitted. I am frustrated with the lack of clarity and conflicting information from IRS representatives. Given my circumstances, I urgently need this money. I contacted the tax preparer, Chanel Williams at Liberty Tax Service, who was unable to provide any updates on my federal refund. My name is Joel Fauben and my social security number is [redacted]. Thank you.

Subject: Tax Return Inquiry Email: [redacted] Hello, I filed my tax return a few months ago and I am still waiting for my federal refund. Despite numerous calls and inquiries, I have received conflicting information about the delay. Initially, I was informed that some paperwork from work was missing, then there were identity verification issues that were supposedly resolved. The problem resolution office confirmed there were no problems, suggesting I contact my tax preparer. My employer assured me that all necessary forms were submitted without any reported issues. I am frustrated with the lack of clarity from the IRS staff regarding my refund status. I have reached out to my managers and the payroll company, and they have confirmed all paperwork was submitted correctly. This delay is causing financial strain, especially since I am dealing with the passing of both my parents. I want a resolution as soon as possible. Thank you. Joel Fauben

Subject: Issue with Federal Tax Refund Status Hello, I completed my tax return several months ago through Liberty Tax Service at [redacted] Warren Street in Dorchester with tax preparer Chanel Williams. Despite this, I have not received my federal refund yet. The IRS has given me conflicting reasons for the delay, initially stating they had not received required paperwork from my employer, then mentioning an identity issue that they said did not exist. I have confirmed with my workplace that all necessary documents were submitted on time, and no employee has reported any tax-related problems. I am frustrated with the lack of clarity from the IRS regarding the hold-up. My parents have passed away, and I am counting on this money for my needs. I have followed up with my tax preparer, who informed me my check is not available. I would appreciate a prompt resolution to this matter. Thank you, Joel Fauben [redacted]

Subject: Delay in Receiving Federal Tax Refund Email: [redacted] Hello, I completed my tax refund process a few months ago, but I have not received my federal refund yet. Despite making several calls, I have been given various reasons for the delay. Initially, I was informed that some paperwork from my workplace was missing, followed by discussions about an identity issue that needed resolution. However, after contacting the Problem Resolution Office, I was advised that there should be no problems with my federal refund and that I should reach out to my tax preparer for assistance. Upon verifying with my workplace, they confirmed submitting all necessary forms without any reported issues. I am frustrated by the inconsistent information provided by IRS staff and the delays in processing my refund. I have been through a challenging time as both of my parents have passed away, and I urgently need the funds I have worked hard for. I approached my tax preparer, Chanel Williams, at Liberty Tax Service, to inquire about the status of my federal refund, but I did not receive a satisfactory response. My name is Joel Fauben, and my social security number is [redacted]. Thank you

Subject: Delayed Federal Tax Refund Inquiry email: [redacted] Hello, I filed my tax return a few months back and still have not received my federal refund. Despite various explanations received from the IRS, including claims about missing paperwork from my workplace and identity verification issues, the Problem Resolution Office confirmed there are no problems my end. I even reached out to my work, and they assured me all necessary forms were submitted without any tax-related complaints from employees. It's frustrating that I've been waiting for months without any progress on my refund. I'm reaching out for assistance as I really need this money. I've contacted my tax preparer, Chanel Williams at Liberty Tax Service on Warren Street, who was unable to provide any updates on the status of my refund. Thank you. -Joel Fauben [redacted]

Subject: Need Assistance with Federal Tax Refund Email: [redacted] Hello, I completed my tax return with my tax preparer a few months ago, yet I have not received my federal refund. Despite multiple calls to the IRS, I have received conflicting reasons for the delay. Initially, I was informed that there were missing documents from my workplace, then an identity issue was mentioned. The Problem Resolution Office confirmed no problems with my refund. My employer also confirmed sending all required forms. The delay in receiving my hard-earned money is causing significant stress. I approached my tax preparer at Liberty Tax Service at [redacted] Warren Street, Dorchester [redacted] named Chanel Williams, but was unable to get a clear status update on my federal refund. I am Joel Fauben with Social Security number [redacted]-14-[redacted]. Thank you.

I filed my taxes on time using TurboTax and was informed that I would get a $[redacted] refund within a month. After that, I was told it would take 9 weeks for processing. Following this, I called multiple times over a few months only to be told that there was no definite timeline for receiving the refund. It was cited that new security protocols were causing delays and that I was chosen randomly for additional review. Despite reassurance letters stating the refund was still in progress and no action was needed on my part, a recent letter has requested specific documents. I have been trying to reach out for guidance with no success. It's been almost a year without the refund. I am ready to provide the necessary documents promptly.