used the free IRS **** but the IRS rejected it without a reason

GetHuman1309985's customer service issue with IRS from October 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman1309985's own words
The problem: used the free IRS **** but the IRS rejected it without a reason
GetHuman1309985 did not yet indicate what IRS should do to make this right.
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I tried to do the IRS free **** on line, but it was rejected by the IRS, without...MY FEDERAL RETURN WAS REJECTED BY THE IRS.As was used told to contact IRS
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Customer service issue
Reported by GetHuman1309985
Oct 10th, 2018 - 8 mons ago
I have an issue with IRS too
Not resolved
Seen by 10 customers so far
Similar issue to 13651 others
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GetHuman1309985 started working on this issue
Oct 10th, 2018 5:05pm