The ****T form I sent is for my son Not for me

GetHuman-sbchome's customer service issue with IRS from August 2018

Help with my IRS issue
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-sbchome's own words
* month ago, I mailed the **** form along with a $** check. I discovered a few days ago that I mailed the wrong form and should have sent you the ****T. I just faxed the correct form today. However my $** check was processed by IRS anyway, so I have no Tax Transcript or my $**. Please advise.*Also, now that I have faxed the correct form, what is the Turn around time for me to receive my documents? Thank you, Deborrah Nickless
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Customer service issue
Reported by GetHuman-sbchome
Aug 27th, 2018 - 3 mons ago
I have an issue with IRS too
Fixed
Seen by 8 customers so far
Similar issue to 11386 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-sbchome started working on this issue
Aug 27th 1:31pm
GetHuman-sbchome indicated the issue is not fixed yet.
Aug 27th 2:49pm
GetHuman-sbchome indicated the issue is not fixed yet.
Aug 27th 2:51pm
GetHuman-sbchome indicated the issue is not fixed yet.
Aug 27th 2:53pm