It keeps telling me my account is disabled, it is urgent I get transcript for my sons f...
GetHuman1020349's customer service issue with IRS from August 2018
Help with my IRS issue
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Before contacting them, items GetHuman1020349 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman1020349's own words
The problem: It keeps telling me my account is disabled, it is urgent I get transcript for my sons financial aid
GetHuman1020349 did not yet indicate what IRS should do to make this right.
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