I have been paying owed taxes to the IRS for almost ** years. I tried to do a settlemen...

GetHuman986265's customer service issue with IRS from August 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
For any tax issues you may have then you will need to call in. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman986265's own words
I have been paying owed taxes to the IRS for almost ** years. I tried to do a settlement and submitted all the paperwork. The woman that was assigned to my case never called me back after five or six calls and then just sent me a rejection. I then received numerous certified letters with bills of money owed yet my $**** check was never returned for the settlement. I will not pay one of these bills without returning that check. And I can’t believe after all these years they wouldn’t settle for **** and it was barely more than that initially. Please contact me ASAP as I would need that Money back before paying. I have been paying owed taxes to the IRS for almost ** years. I tried to do a settlement and submitted all the paperwork. The woman that was assigned to my case never called me back after five or six calls and then just sent me a rejection. I’ve been received numerous certified letters with bills of money owed yet my $**** check was never returned for the settlement. I will not pay one of these bills without returning that check. And I can’t believe after all these years they wouldn’t settle for **** but that was more than the initial amount. Please contact me ASAP as I would need that money returned so I could apply it to all the other balances I have. Very ridiculous that I’m trying to get this taken care of and no one called me back and just denied it. Please email or call me ASAP my name is Denise Paglia and my phone number is ***-***-****. Last four of ss* is ****. Thank you.
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IRS

Customer service issue
Reported by GetHuman986265
Aug 13th, 2018 - 7 mons ago
I have an issue with IRS too
Not resolved
Seen by 3 customers so far
Similar issue to 10532 others
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Timeline
GetHuman986265 started working on this issue
Aug 13th, 2018 5:17pm