i recently made a payment to the irs and it was supposed to be to the state not federal...

GetHuman900892's customer service issue with IRS from July 2018

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Help with my IRS issue
Before contacting them, items GetHuman900892 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman900892's next move: have a IRS rep call.
Always use the GetHuman Phone tocall IRS. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking to apply for a payment arrangement be sure to pay attention to the payment extension dates and deadlines. If you are willing to wait on hold then you should call into the IRS and they will work with you one on one to set up a payment arrangement that fits your needs. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue and preferred resolution, in GetHuman900892's own words:
i recently made a payment to the irs and it was supposed to be to the state not federal and would like to cancel can you help me
I trust that IRS will make this right and come up with a resolution that is fair.
Help with my IRS issue
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IRS

Customer service issue
Reported by GetHuman900892
Jul 20th, 2018 - a mon ago
I have an issue with IRS too
Not resolved
Seen by 1 customer so far
Similar issue to 9245 others
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Timeline
GetHuman900892 started working on this issue
Jul 20th 6:05pm