My taxes was withheld by a collection company for my **** return this is not legal

GetHuman820923's customer service issue with IRS from June 2018

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Help with my IRS issue
Before contacting them, items GetHuman820923 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman820923's next move: have a IRS rep call.
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The issue and preferred resolution, in GetHuman820923's own words:
The problem I ran into: My taxes was withheld by a collection company for my **** return this is not legal
I trust that IRS will make this right and come up with a resolution that is fair.
Help with my IRS issue
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IRS

Customer service issue
Reported by GetHuman820923
Jun 26th, 2018 - 2 mons ago
I have an issue with IRS too
Not resolved
Seen by 5 customers so far
Similar issue to 7763 others
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Timeline
GetHuman820923 started working on this issue
Jun 26th 1:53am