I got a letter that says I have a payment. I am not sure if I owe because it is having...
GetHuman570760's customer service issue with IRS from June 2018
Help with my IRS issue
First: share to improve GetHuman570760's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman570760's next move: talk to IRS when they open (we'll send a note).
IRS's call center is closed now. We will text or email GetHuman570760 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman570760 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman570760's own words
I got a letter that says I have a payment. I am not sure if I owe because it is having to do with an offset. I try to contact and get told to request info via fax and handwritten letter. This does not help me understand this amount and whether I have to pay or not because they have already taken taxes out of my refund.
GetHuman570760 did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman570760 fixed the problem
We are waiting for GetHuman570760 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.