We are unable to access the online tax return transcript because it states that the mor...
GetHuman818270's customer service issue with IRS from June 2018
Help with my IRS issue
First: share to improve GetHuman818270's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman818270's next move: talk to IRS when they open (we'll send a reminder).
IRS's call center is closed now. We will text or email GetHuman818270 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman818270 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman818270's own words
We are unable to access the online tax return transcript because it states that the mortgage loan number is incorrect but we have verified it to be correct
GetHuman818270 did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman818270 fixed the problem
We are waiting for GetHuman818270 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.