My refund was mailed on ****. On **** I called *****-***-**** to report a lost or stole...

GetHuman-dsmz's customer service issue with IRS from June 2018

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The issue in GetHuman-dsmz's own words
My refund was mailed on ****. On **** I called *****-***-**** to report a lost or stolen check. YOUR MESSAGE clearly stated an answer would be provided in ** days, if not, I was to contact you and report that I had not heard from you. *I have been trying to do this. There is nowhere to report this and ABSOLUTELY NOWHERE to talk to a live human agent. I am a senior citizen on a fixed income. My refund is small, but I need that money.
GetHuman-dsmz did not yet indicate what IRS should do to make this right.
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IRS

Customer service issue
Reported by GetHuman-dsmz
Jun 12th, 2018 - 9 mons ago
I have an issue with IRS too
Fixed
Seen by 9 customers so far
Similar issue to 6699 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-dsmz started working on this issue
Jun 12th, 2018 4:14pm
GetHuman-dsmz indicated the issue is not fixed yet.
Jun 12th, 2018 6:53pm
GetHuman-dsmz indicated the issue is not fixed yet.
Jun 12th, 2018 6:53pm
GetHuman-dsmz indicated the issue is not fixed yet.
Jun 13th, 2018 8:41pm
GetHuman-dsmz indicated the issue is not fixed yet.
Jun 15th, 2018 8:00pm
GetHuman-dsmz indicated the issue is not fixed yet.
Jun 19th, 2018 5:19pm
GetHuman-dsmz indicated the issue is not fixed yet.
Jun 21st, 2018 2:21pm