Why haven’t I got my taxes back yet is there something wrong

GetHuman-jimelspe's customer service issue with IRS from June 2018

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The issue and preferred resolution, in GetHuman-jimelspe's own words:
The problem I ran into: Why haven’t I got my taxes back yet is there something wrong
I trust that IRS will make this right and come up with a resolution that is fair.
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IRS

Customer service issue
Reported by GetHuman-jimelspe
Jun 11th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-jimelspe started working on this issue
Jun 11th 9:33pm