**** **** & **** i had problems with my taxes. The IRS kept calling me threatening me...

GetHuman769807's customer service issue with IRS from June 2018

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The issue in GetHuman769807's own words
**** **** & **** i had problems with my taxes. The IRS kept calling me threatening me saying I am going to jail for fraud. I need to pay.. so of coarse I paid. And I explained everything on the phone and cleared everything up. I was told everything was entered in entered in the computer and everything was all good. I was told to ignore all future letters from IRS because I took care of it over the phone. I did receive notices asking to send documents and finally a deficiency notice and didn't think twice about since it was taken care of over the phone. I still didn't get the refund I should have. These calls happened every year. Now this year I missed the calls and they went to my voicemail.. same thing It said I had a warrant for fraud and I need to return the call.. But when I returned the call the number was no longer in service. * calls * diffrent phone numbers and all * were no longer in service. I was telling someone about all this and they said those are Scams! Now I have been scammed and I had ignored the notices from the IRS.. which I would have never done. So now how do I correct these years and provide the documents the IRS asked for. Will they take this into consideration that it was not my intentions to ignore but I thought I took care of everything with the IRS over the phone. What do I do? Can I still get the refund I should have? I not only have paid the scammers but also the IRS. I do have the saved messages on my phone as proof! Help please
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Customer service issue
Reported by GetHuman769807
Jun 10th, 2018 - 9 mons ago
I have an issue with IRS too
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Seen by 3 customers so far
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GetHuman769807 started working on this issue
Jun 10th, 2018 9:26pm