trying to get a transcript online and it blocked me because it said information didn't...
GetHuman-bg_ryan's customer service issue with IRS from June 2018
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Before contacting them, items GetHuman-bg_ryan may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-bg_ryan's own words
trying to get a transcript online and it blocked me because it said information didn't match. Had to do with the way I type in my address. ugh! correct address!!! Need to do this TODAY!
GetHuman-bg_ryan did not yet indicate what IRS should do to make this right.
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