I attempted to use TurboTax to file my federal and state returns this year but there wa...

GetHuman715496's customer service issue with IRS from May 2018

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The issue in GetHuman715496's own words
I attempted to use TurboTax to file my federal and state returns this year but there was a bit of information that I didn't have so I mailed in my returns instead. I tried to go back and cancel my online TurboTax return but since I had already begun to file I couldn't cancel it. I haven't received my returns yet and I'm certain that it's due to the online forms. I need to cancel my online forms and receive my return asap.
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IRS

Customer service issue
Reported by GetHuman715496
May 24th, 2018 - 6 mons ago
I have an issue with IRS too
Not resolved
Seen by 5 customers so far
Similar issue to 561 others
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Timeline
GetHuman715496 started working on this issue
May 24th 7:49pm