I filed in January and still not revived my refund. I was originally told I would get...

GetHuman687870's customer service issue with IRS from May 2018

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The issue in GetHuman687870's own words
I filed in January and still not revived my refund. I was originally told I would get it Feb**th. When I didn't I was told **th. Then still did not get it and was told March **th. Still did not get it and was told April **th. Still did not get it and told absolute latest due to a letter I never received May **th. Its now May **th and still no refund or even an update online. Nobody can even tell me what is going on or why it is taking so long. I had planned on and made payment arrangements with my refund and now being deducted from my account for things without having that money yet. If I even know why and what was going on, it would help... or if I would get told a valid date to expect it and actually get it... but to be told every month a new deadline and it pass over and over is just not professional and honestly borderline cruel. Why can I not get anyone to tell me what is going on?
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IRS

Customer service issue
Reported by GetHuman687870
May 15th, 2018 - 10 mons ago
I have an issue with IRS too
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Seen by 6 customers so far
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Timeline
GetHuman687870 started working on this issue
May 15th, 2018 9:22pm