My refund was to be deposited on mar. ** but was deposited to pay fee to turbotax. Sant...

GetHuman683153's customer service issue with IRS from May 2018

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The issue in GetHuman683153's own words
My refund was to be deposited on mar. ** but was deposited to pay fee to turbotax. Santa Barbra tax product group took out fees for turbo tax they where to deposited the rest of my money to my account but they placed refund on a hold. They sent refund back to irs on Apr. **. I have a family of six and ive been going threw financial problem my bills are in disconnect light was disconnected hand to borrow money to get connected again and again back in disconnect in not sure what My family and I are going to do
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Customer service issue
Reported by GetHuman683153
May 14th, 2018 - 10 mons ago
I have an issue with IRS too
Not resolved
Seen by 4 customers so far
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GetHuman683153 started working on this issue
May 14th, 2018 5:53pm